<center><b>RA Extension Manual</b></center>

<p>This extension adds Return Authorization (RA) feature to AbanteCart.</p>
<p>Main features:</p>
<p>1. Logged in customer can submit RA from Dashboard.</p>
<p>2. Email is sent to customer with RA number once RA is approved.</p>
<p>3. Received RA will show up in Administrator dashboard.</p>
<p>4. Administrator can update the status of the RA once submitted.</p>
<p>5. Administrator has an option to setup the automatic RA number or manual call in RA number.</p>

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Steps to set up extension:
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1. Set Order statuses that allows RA-request. This is reflected when customer can request return of the product.
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2. Set the return policy content that you want to show to your customer.
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3. Set Return number of days that will be set to allow for customers to request refund. This period starts from the date the order has been placed.
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4. Add Email for notification if RA request is created.
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Usage:
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Once RA request is created by user, administrator will get message to the email address configured and in the message stack in Admin 
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RA Log can be viewed in the order details page or in <a href="#admin#rt=return_authorization/return_authorization/listing">Sales->Return Authorization</a>
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New RA Request can be Approved or Declined. If request is approved Return Code can be issued and sent to customer to return package. 
If return of merchandize is not required, you can issue refund at this stage. 
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Once merchandise is returned or after refund RA can be completed. At this step, you can return inventory back to stock and apply refund amount to customer's balance.
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NOTE: After RA request is completed, it can not longer be changed. 
Do not forget to update order status
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To see all RAs go to  <a href="#admin#rt=return_authorization/return_authorization/listing">Sales->Return Authorization Administration</a>.
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Also you will see RA tab in each order details section. These is specific to selected order.
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